Return and Refund Policy
Last updated 06/03/2024
Thank you for your purchase. We hope you are happy with your order. However, if for any reason you are not completely satisfied with your purchase, you may return it for a full refund or an exchange. Please read the details below for more information on our return policy.
RETURNS
All returns must be made within Seven (7) days of the purchase date. Items must be returned in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To initiate a return, please email customer service at online@jewelzindia.in to request a Return Merchandise Authorization (RMA) number. Once you receive the RMA number, securely pack the item in its original packaging, include your proof of purchase, and ensure the RMA number is marked on the package.
OR
We offer pickup services for returns. Please contact us to schedule a pickup from your location. Once the product is received and inspected, your refund will be processed within 24 business hours.
Return shipping costs will be covered or reimbursed by us.
Return Address (if needed): Jewelz
Attn: Returns
RMA #
22/2A Gorachand Road, Kolkata 700014
Kolkata, 700014
India
REFUNDS
Once we receive the returned item and inspect its condition, we will process your refund. Refunds will be issued to the same bank account used during the purchase and may take 5 to 7 business days to reflect, depending on your bank's processing time.
EXCEPTIONS
For defective or damaged products, please contact us immediately to arrange for a refund or exchange.
QUESTIONS
If you have any questions about our return policy, please don't hesitate to contact us at:
Phone: 09038017266
Email: online@jewelzindia.in
